Project Overview
CMW is a rapidly-growing cleaning and waste management business in NSW. James, the MD, had increased the number of staff from 15 to 25 and was borrowing HR templates and policies from friends and other businesses to cope. Before Employsure came along, he was not confident about what procedures to follow or how to handle employee troubles – it was a matter of “Google and guess”.
James knew the chances of a workplace dispute were increasing. So he googled “HR consultants” and Employsure was the obvious first choice.
The Problem
- Staff grew from 15 → 25 in a short time.
- HR templates were borrowed from friends and other businesses.
- Processes were inconsistent — “Google and guess” became the default.
- James (MD) knew a workplace dispute was inevitable.
For James and CMW, partnering with Employsure transformed HR and workplace compliance from a source of stress into a powerful business advantage. With tailored documentation, 24/7 expert advice, and complete peace of mind, James can now focus on leading his growing team and winning new business with confidence. Employsure has become more than a service provider — it’s an ongoing partner in protecting, strengthening, and future-proofing CMW.
Read the full story here: CMW Cleaning Services case study.
What We Did
Comprehensive review of CMW’s HR and workplace practices.
Delivered custom documentation to ensure legal compliance.
24/7 access to Employsure’s advice line with immediate response times (<2 minutes).
Guided through real issues: employee termination, wage rate checks, and more.
The Result
Protection
Peace of mind knowing all HR processes are correct. Unlimited services covered by a single monthly fee. Insurance cover for workplace claims.
Easy to Use
Tailor-made documents, simple to implement. Employees welcomed the new structure with confidence.
Peace of Mind
No more stress over complex Fair Work rulings. Confidence in handling employee issues correctly.
Competitive Advantage
Uses Employsure as a selling tool in tenders. Competitors don’t have the same HR backing.
Unlimited Support
24/7, 365-day advice system. Allows James to be proactive, not reactive.
A Strong Partnership
One service provider, one invoice, all HR & WHS needs. A long-term relationship built on trust and value.